About
Built by engineers who got burned by Zendesk exports.
Evicta exists because Zendesk's native export tooling is genuinely bad at scale. The CSV export strips custom field names to opaque IDs, flattens conversation history, and fails silently on instances above ~50k tickets. The Incremental Export API has ghost-loop bugs. Sunshine Custom Objects are being deprecated without a migration path.
We built Evicta after spending months inside those APIs for a client migration — writing retry logic for 429s, reverse-engineering field ID mappings, and reconstructing relational graphs from flat JSON. The engineering is done. We turned it into a product so other teams don't have to repeat it.
The result: a single-purpose extraction tool that handles the full Zendesk data model — tickets, users, organizations, custom fields, Sunshine Custom Objects, and conversation threads — and outputs clean Postgres or AI-ready JSONL. Flat fee. Under 24 hours.
How we build
Zero-persistence by default
Your data never touches our disk. We stream from Zendesk directly to your destination.
Read-only access only
The Zendesk token you provide is scoped to read operations. We cannot write, update, or delete anything in your account.
Flat fee, no subscriptions
One extraction, one price. No per-seat pricing, no monthly commitment, no surprise invoices.
Stockholm infrastructure
EU-hosted, GDPR-compliant. HIPAA-eligible VPC execution available for healthcare teams.
Founder
Navid Asgharzadeh
Founder & CEO
Stockholm-based engineer. Spent months inside the Zendesk API building migration tooling before turning it into Evicta. Focused on data sovereignty and making vendor lock-in reversible.